Troubleshoot known issues
Read theme documentation included in your download package for more information.
Can't see any Contents:
After installing theme, I cannot see any of the contents I saw on the demo of this theme. |
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Solution:
This is because weebly themes do not have contents, your website does. The contents you see on your website now and the ones you will eventually build are all located on your website, not the theme. This is why when and if you decide to change from one theme to another, your contents are not lost. Learn more about this issue |
Huge Titles
I really love the huge titles seen on theme demo. I use the weebly TITLE element but not even close to that size. How do I get the huge titles on my website? |
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Solution:
The huge titles are added as widget. The widget is included in your download package. To add the huge title to your website:
TAKE NOTE: See theme documentation for detailed instructions with screenshots |
Services header types are missing:
In theme demo, it says that we get to show all services boxes from 2 up to 20 boxes. But I can only see 2-7 boxes. Where are the rest? |
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Solution:
You need to upload an header type you want. If you read theme documentation, you will see detailed explanation with screenshots and video on how to upload additional header types. Please look at theme documentation included in your download folder for detailed information and video. |
Testimonials not shown as blocks:
The testimonials on "Page Reviews" doesn't show block by block like theme demo. Mine shows one long block with all the testimonials. |
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Solution:
It's because you're using one SECTION element for all your testimonials. You need to use separate SECTION element for each testimonial. That's to say, for each testimonial must have its own SECTION element. 5 testimonials equal 5 SECTION elements. You can copy a section element to keep same format/layout for all testimonials. |
FAQs:
I have added the title and text elements to the FAQs page but it doesn't hide and show the answers like the theme demo. |
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Solution:
There are 3 content sections within the FAQs page. The middle section is the one for you need to use for the accordion to work. Once you drop title element on the middle section, you will see it styled as seen on the theme demo. On your website editor, the title and texts elements are displayed as lists to make it easy for you to build questions and answers. The accordion will work (toggle) as expected on live website. |
Bullet Points (Unordered Lists):
My texts with bulleted lists do not have the stylish arrows. |
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Solution:
You must have turned off the last theme option that reads "Don't Touch". Follow below instructions to fix it:
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404 not like demo:
I have some URL that go to 404 when visited. I'm trying to get my 404 page to look like the demo. |
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Solution:
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Star ratings:
I added a blog quote element and I can see the quote icon (which I like) but I cannot see the star ratings below customer name. How do I get this? |
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Solution:
The star rating are available as html widget that you can insert to any part of your pages using the EMBED CODE element. See theme documentation for step-by-step guide. |
Beaming phone number:
How do I add a phone number with the beaming effect as seen on theme demo? |
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Solution:
The beaming phone number is available as widget that you can insert to any part of your pages using the EMBED CODE element. See theme documentation for step-by-step guide. |
Footer Links:
How can I build the footer links to look like theme demo? |
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Solution:
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No read more button on blog:
My blog page doesn't show read more button. I have tried both the blog grid and blog list but it shows full posts. |
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Solution:
It's because you haven't added the Read More Break element to your blog posts. Click here to learn how to add it. Take Note: You need to keep your first text element (the one before "read more" break) very short so that the blog columns look brief and neat as seen on theme demo. |
Work Hours:
How do I add work hours with icons to look like the theme demo? |
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Solution:
Work hours is available as widget that you can insert to any part of your pages using the EMBED CODE element. See theme documentation for step-by-step guide. |